LGST 489
Alternative Dispute Resolution (OCW)

 

LGST 489
Alternative Dispute Resolution (OCW)

Study Guide

Unit 11 – Designing and Evaluating Systems and Processes

Practice Exercises

Test your learning with the following practice exercises. No credit is attached to these exercises, but they will help you determine whether you need to re-study any part of the unit before proceeding.

  1. Examine a policy against discrimination or sexual harassment (or both) in your work or academic setting. Does this policy meet the requirements of client-centered design? Give reasons for your answer.
  2. What important cultural factors would you consider in designing a dispute resolution system in an Aboriginal community?

Self-Study Quiz for Unit 11

Before continuing on to Unit 12, please conduct the self-study quiz for Unit 11.